Objective:
A rapidly growing blue-collar labour hire recruitment business faced the challenge of managing complex client requirements with streamlined end-to-end processes. They needed a solution to handle onboarding, timesheets, invoicing, payroll, reporting, and governance efficiently while supporting their rapid growth.
Problem:
Without integrated systems, streamlined processes, and effective change management, the labour hire service delivery of the business could come to a halt. To maintain momentum, they required a solution that would empower their growth and ensure timely payments to both clients and contractors. Platinum WFM's innovative and tailored configuration of timesheet and invoice management, particularly location-based client invoicing, proved to be the catalyst for their success.
Solution:
Platinum WFM delivered a streamlined contractor management system and processes tailored to the complexity of their client requirements. Our team reverse-engineered daily worksheet and timesheet requirements to meet the specific billing needs of their clients while significantly reducing administrative overheads.
Benefits:
Branded portal, communications, systems, and processes for a consistent and professional look.
A comprehensive package of tested and proven people, systems, and processes for a complete solution.
Rapid and manageable growth enabled by the scalability of the integrated solution.
Cost-neutral pricing structure, incorporating pay-as-you-go, aligned with client margins.
Enhanced client outcomes through top-notch contract management excellence.
Integrated processes to overcome daily worksheet and timesheet to billing issues.
A complex integration of people, systems, and processes that works seamlessly.
Accurate payroll reporting meeting Australian Taxation Office (ATO) specifications.
All-inclusive software and systems management and support for a seamless experience.
Introduction of a clear governance layer to enhance contractor payroll management.
Outcome:
Thanks to the streamlined 8 Step Contractor Management System, this growth-focused business efficiently addresses the real needs of its construction clients, achieving significant month-on-month growth. PWFM continues to support the business through regular change management meetings, seeking out and implementing further improvements.
Our cost-neutral solution ensures maximum profit for your business, allowing you to focus on growth and success.
Darren Berson
Director/Client Success Manager
Platinum WFM
1300 241 850