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Questions to ask when seeking a workforce management or outsourced payroll solution provider


A Discovery Session and Questions
A Discovery Session and Questions

Our discovery questions with our clients would incorporate some if not all of the questions below. We felt this might be handy in considering questions to focus on when discovering the workforce management or outsourced payroll solutions you are seeking for your own business to thrive in your future of work.


Here are some discovery questions to consider:


1. Can you tell me about your current workforce management and payroll processes?

2. What challenges or pain points are you experiencing with your existing systems?

3. How do you handle onboarding, contracts, timesheets, and payroll management for your employees and contractors?

4. What level of integration do you have between your workforce management and payroll systems?

5. What are your key priorities when it comes to workforce management and payroll solutions?

6. Are you looking to improve efficiency, reduce costs, or enhance the accuracy of your workforce data?

7. How important is scalability for your business in terms of managing workforce growth or changes?

8. What are your specific requirements when it comes to reporting and analytics for workforce management and payroll?

9. How do you ensure data security and compliance in your current workforce management and payroll processes?

10. Are you open to exploring outsourced solutions for workforce management and payroll to streamline your operations and focus on core business activities?


The above questions will help a provider clarify your needs, understand your pain points, and assess how Platinum WFM's solutions or that of a provider you are considering align with your requirements.


If you would like to book a free discovery session with Platinum WFM, please book at a time of your convenience here.

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