Platinum Managed Contractor Care
Platinum Managed Contractor Care
You manage your client service delivery. We manage your contractor care for maximum competitive advantage.
As a Professional Services Provider or a Recruitment Agency providing contract resources to your client you are busy maintaining your relationship with your client and managing the quality of the services your contract resources are provisioning. Managing the backend requirements of these contract resources to your client requires a significant investment in infrastructure, processes, systems, knowledge and knowhow which can be costly, difficult to maintain and requires ongoing time, resources and investment.
This is where Platinum WFM steps in. We have invested in the infrastructure, processes, systems, knowledge and knowhow to ensure that our Platinum Managed Contractor Care Solution picks up where your client relationship management and services delivery ends. Our client-base has grown significantly in recent years as more and more like-minded Professional Service Providers recognise the scalability, cost and economies-of-scale benefits of our Platinum Managed Contractor Care. As an "on-cost" to your client, it makes no sense to make this investment yourself, when your core-business is relationship management and service delivery.
Platinum Name. Platinum Service.
Platinum level premium contractor care services, solutions and support.
Your contractor starts with your client. You notify us. We manage all administration, management and reporting requirements.
Contractor management is technology-driven, friendly and comprehensive. We manage the entire end-to-end including communications and support.
For our clients, comprehensive management of their contractor care requirements enhances client outcomes, success and service satisfaction.
Learn All About the Advantages of Platinum Managed Contractor Care
Personal Service and Solutions
We pride ourselves on the strength of our personal customer service and solutions. We are a very hands-on organisation with people who are keen to maximise our customer success through timely and innovative personalised services.
Technology Focus and Innovation
We partner with solutions providers who are leaders in contractor management technology, systems and processes. We wrap our own refined systems around these partner solutions to provide our clients with a contractor management and care ecosystem that is second to none.
Premium Contractor Care
We understand that premium contractor care and support has a three-dimensional result for our clients. Effective contract resources, well supported in service delivery to your clients, enhances competitive advantage, successful outcomes and ultimately your profitability and bottom line.
Commited to Your Success
We share a mutual respect and commitment to shared success.
Our philosophy is a simple one. With our client's success comes our success. To this end, every day in business for Platinum WFM is one where our dedication to customer service is paramount. Our respect for our clients and the contract resources who ensure the service delivery success of client customers is embedded in our contractor care and support. Our commitment to quality, best-practice, improved efficiencies and cost savings drives our continued pursuit of partners who can enhance our service offering.
It's this philosophy, respect and commitment that drives our pursuit of shared success for both our clients and our own team of dedicated and committed professionals. Our commitment to our client success is reinforced by our retention of long-term clients sharing a mutual respect and shared success.
What People are Saying
Our clients are not just clients, we are partners in each others success.
“The response and turnaround time in raising a contract to completion is very fast and we know we can rely on the team to deliver.”
“...onboarding the online forms were easy to source and complete. Entering timesheet data is simple and the reminders to complete the timesheet is well timed.”
"As the CEO of a small not for profit, I was able to reduce the cost ...and processing for my organisation by 80% simply by engaging Platinum..."
IT Services Company